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  • How can I place an order?
    You can place an order directly through our website. Simply browse our collection, select the item you want, and follow the checkout process. If you have a specific custom request, feel free to contact us directly, and we'll be happy to discuss your ideas.
  • What makes your products unique?
    Our products are crafted with a deep passion for design and quality. Each item is custom-made with attention to detail, ensuring that it stands out as a unique piece. We focus on using high-quality materials and innovative techniques to create exclusive and personalized designs.
  • How can I contact you for more information?
    If you have any questions or need further information, you can contact us via email at tomizodesign@gmail.com or through our contact form on the website. We are always happy to help and look forward to hearing from you!
  • What materials do you use?
    We use a variety of high-quality materials, depending on the product. This includes premium metals, fine leathers, and other durable and aesthetic materials. Each material is carefully selected to ensure the best quality and longevity of the product.
  • Do you offer custom designs?
    Yes, we specialize in custom designs! We love working with customers to bring their unique ideas to life. If you have a specific design in mind, please contact us, and we'll work with you to create a bespoke item that meets your needs.
  • Do you ship internationally?
    Yes, we ship our products worldwide. Shipping costs and times will vary depending on the destination. You will receive a tracking number once your order has been shipped, so you can monitor its progress.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you can return it within 14 days of receipt for a full refund or exchange. Please note that custom orders are non-refundable unless there is a defect or error on our part.
  • How long does it take to receive a custom order?
    The time required to complete a custom order can vary depending on the complexity of the design and our current workload. Typically, it takes about 2-4 weeks to craft and ship a custom item. We will provide an estimated timeline when you place your order.
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